For help with gameplay, purchases, restoring purchases, or technical issues, email Logic.fred1@gmail.com.
You can request deletion of your Fap Kolo online guest profile and associated data.
The app confirms completion after the game service confirms deletion.
Email Logic.fred1@gmail.com with the subject Fap Kolo — Delete my online profile.
Include your player nickname and any non-sensitive details that may help identify your profile, such as an approximate date of online play. You do not need to reinstall the app to submit a request.
We may ask for additional information to locate the correct profile and verify the request. A nickname alone may not uniquely identify a profile. Never send your secret guest credential, passwords, or payment card details.
Parents or guardians may contact us about a child’s profile.
Deletion removes your online guest profile and all stored multiplayer rooms containing that profile from the live game database. This includes associated room and match information and ends those rooms for other participants.
Online profiles and room records do not currently expire automatically. Uninstalling the app does not delete them.
Additional retention: [Before publishing, specify whether hosting logs, backups, or deletion-request correspondence are retained, why, and for how long.]
On iOS, optional cosmetic purchases are processed by Apple.
To restore an eligible purchase, open Rewards & upgrades → Restore Purchases, using the Apple Account that originally purchased it.
For a missing or unavailable item, include its name when contacting support. Do not send payment card information.
Please include:
Remove personal or sensitive information from screenshots before sending them.
For privacy questions, data requests, or a copy of the Fap Kolo Privacy Policy, contact:
Tchoutezo Tedonzong — Fap Kolo Logic.fred1@gmail.com